Privacy Policy
Updated: January 1st, 2022

Welcome to JustCreate

JustCreate enables creators to get support from their audience while sharing exclusive content with them. Your privacy is important to us, and we want you to know that we take precautions to keep your personal information secure. This privacy policy tells how we collect and process data received from you on our site www.jstcreate.com. If you wish to comment on this privacy policy, please reach out to info@jstcreate.com.

Who we are

JustCreate and its services are provided by Configo LTD (parent company), a Israel-based company with registered address at 16 Helkikey HaOr, Beersheba, Israel. Our commitment to your privacy includes explaining how we collect, use, and share your personal information.

Information we collect or you may provide us

We collect and process Personal Information about you when you interact with us and our services, as well as when you become a member of a creator. This may include:

  • our first and last name;
  • your email address;
  • your phone number;
  • your payment details (including billing address, credit card details, where you make a purchase from us);
  • your location and/or mailing address;
  • your photograph;
  • your marketing preferences, including any consents you have given us;
  • information related to the browser or device you use to access our website (including your IP address);
  • any information we collect online from you and maintain in association with your account, such as your username and password;
  • your subscription status with other JustCreate members;
  • information you put into forms or surveys on our site,
  • information about your social profiles when you sign up using a Facebook, Google or any other social account. We will ask permission to access basic information from your selected social account, such as your name, email, and profile picture. You can choose to stop sharing that information with us at any time by going to the relevant social account to remove JustCreate’s access to that account and your ability to log in.
  • information you put into your JustCreate profile and updates to your profile including but not limited to images, hashtags, text updates and links to third-party websites or content,
  • information you enter to send or receive payments such as PayPal email address or Stripe Connected Account information,
  • details of transactions you carry out through our site,
  • details of your visits to our site and the resources you use,
  • information about your computer (e.g. your IP address, browser, operating system, etc.) for system administration and to report aggregate information to our advertisers,
  • any other information you provide us when communicating with us.

Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We collect and process your personal data;

  • As necessary to fulfil our Terms and Conditions of Use
  • Consistent with your consent which you may revoke at any time through the deletion of your account
  • As is necessary for the performance of a contract to which you are a party
  • As necessary to comply with our legal obligations
  • To protect your vital interest or those of others
  • As necessary in the public interest
  • For our legitimate interest in the provision of a service to our users and partners unless those interests may be overridden by your interests or fundamental rights and freedoms that require the protection of personal data.

Data Retention Period

We retain your account information for ten years after your account is last active, unless you delete, or you request us to delete, your account. We may continue to retain some information, even after you delete your account if we are required to do so in order to comply with various laws.

Payments

General

JustCreate and Configo Ltd are not payment processors. JustCreate facilitates payments directly between users of the platform via third party payment providers such as PayPal and Stripe. At this time, JustCreate does not receive your full card number. Payment processors provide us with a token that represents your account, your card’s expiration date, card type and the last four digits of your card number. If you are required to provide your name and email address to the payment processor, then they also provide us with that information.

Before creating an account or making a payment please take a moment to read the privacy policies of these payment providers.

  • https://www.paypal.com/en/webapps/mpp/ua/privacy-full
  • https://stripe.com/gb/privacy

JustCreate facilitates a direct relationship between users on the platform. Users receive certain contact information about Supporters such as email addresses and transaction information such as delivery addresses and phone numbers when required for shipping providers and as such Creators themselves are responsible for their own lawful processing of information made available to them by the service.

Content creators

A creator is a user who creates and provides content for their members or supporters through JustCreate. To become a creator, you must create a page that describes what you are creating and any benefits you are offering. To receive payouts you have to create an account with one of our payment partners: PayPal, Stripe, or equivalent. We may also require your bank account information to process payouts. You must also provide us with additional information for tax purposes. Depending on your location you may have to fill out a form with some combination of your:

  • First and Last Name
  • Address
  • Social Security Number or Employer Identification Number
  • Country of Citizenship
  • Foreign Tax Identification Number
  • Date of Birth
  • Your Nonprofit Registration Number, if you are a nonprofit business
  • Bank Account Information for Payouts
  • Phone Number

Cookies

We use cookies on our website. Cookies are small text files sent by a web server to your web browser and saved locally on your computer. The cookie allows the server to uniquely identify the browser on each page. Cookies do not cause any harm to your computer and do not contain viruses. Some of the cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the site and will last for longer.

We use the following categories of cookies on our website:

Category 1: Strictly Necessary Cookies

These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for such as remembering your login details or data provided for a purchase cannot be provided.

Category 2: Performance Cookies

These cookies collect information on how people use our website. The data stored by these cookies never shows personal details from which your individual identity can be established.

Category 3: Functionality Cookies

These cookies remember choices you make such as the country you visit our website from, language and search parameters. These can then be used to provide you with an experience more appropriate to your selections and to make the visits more tailored and pleasant.

Disabling Cookies

Most computer and some mobile web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. JustCreate visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the website. If you do disable cookies it may not be possible to use the service.

How we use the information we collect

We process your information to:

  • present site content effectively,
  • verify your identity to comply with US federal, state, and international laws
  • tell you about additional services available to you
  • allow you to sign in to your account
  • allow you to support users on the platform
  • process membership payments and payouts
  • send you emails relevant to your usage, as controlled by your email preferences
  • reply to your questions
  • provide to you existing and enhanced services related to your JustCreate account
  • promote your account for greater discoverability
  • market our products and services to you or to audiences similar to you based on your networks and common factors that others have with you, unless you opt out, as controlled by your email preferences
  • understand how you use the service, and create better tools to support your work
  • conduct research and development to improve and develop future products
  • prevent fraud and abuse on JustCreate
  • disclosure to our employees, consultants, contractors, service providers and suppliers. Such disclosure is normally subject to the recipient’s undertaking of confidentiality obligations and the prevention of any independent right to use this information by the recipients, except as required to help us provide the Service.
  • to comply with applicable laws and regulations or to respond to a subpoena, search warrant or other lawful request for information we receive, whether or not a response is required by applicable law, or if we believe in good-faith, that disclosure is necessary to comply with the above;
  • if we believe, in good faith, that such disclosure is appropriate or necessary in order to enforce our rights, collect payments, take precautions against liabilities, investigate and defend against any claims or allegations, assist government enforcement agencies, protect the security or integrity of our application and servers and protect rights or property;
  • with any of our parent, or affiliated or successor entity;
  • to consummate, and as part of, any asset sale, transfer, merger or liquidation.
  • disclosure to your organization.

Information we share with the public

The following information may be publicly accessible:

  • your profile, and your social media links and location if you add that information
  • by default the creators you support are publicly displayed. If you flag your account as private, we will not display the creators you support
  • any posts, likes, or comments you make
  • your aggregated or anonymized usage data in blog posts, press releases, or in other ways to share information about JustCreate’s usage. Aggregated or anonymized data cannot be linked back to any individual user
  • monthly pledge value and goals that creators choose to make public
  • number of members, followers or supporters.

Users relationship on JustCreate

Both JustCreate and the users using the platform process the personal information provided on JustCreate separately and are therefore considered independent data controllers. For example, users using JustCreate will have access to their Supporter email addresses and buyer shipping addresses and transaction information. If you do not wish for your information to be available to users on JustCreate, please do not enter that information and do not use this service.

Third-party advertisement

We do not run any external advertisements on JustCreate. However, we use ad networks such as Twitter Ads to collect retargeting information to compile information about our users. This Privacy Policy covers the use of cookies by JustCreate and does not cover the use of cookies by any advertisers.

We’re a global company

The personal information we collect is stored and processed in the United States, or where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.

Any transfer of personal information from countries in the European Economic Area (EEA) will be protected, for example the standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.

Where we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws to the ones in our jurisdiction. There are risks if any such third party engages in any act or practice that would contravene the data privacy laws in our jurisdiction and this might mean that you will not be able to seek redress under our jurisdiction’s privacy laws.

We will process your personal information lawfully and only where we have legal bases for doing so.

When you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place.

While we retain your information, we will protect it within commercially acceptable means to prevent unauthorized access, loss and theft, copying or modification. With that said, no method transmission or storage is 100% secure. If necessary, we may retain your personal information for legal compliance or in order to protect the vital interests of a person.

Information Security

We use industry standard measures to ensure the security of all information, including the use of passwords, firewalls, encryption and remote servers, and routinely evaluate our practices to identify security threats or opportunities for the improvement of our Service. However, no transmission of information is guaranteed to be completely secure. Unauthorized entry or use, hardware or software failure, and other factors may compromise information security. You acknowledge and agree to assume this risk when communicating with us.

Children’s Privacy

We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register to the Service. If you are under 13, please do not use the Service and do not send any information about yourself to us. No one under the age of 13 is allowed to provide any personal information to us. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us promptly at info@jstcreate.com.

Changes to Our Privacy Policy

By using the Service, you consent to our collection and use of your personal information as described in this Policy. If we make material changes to this Policy, we will notify you by placing a post regarding those changes on the website of the Service or by other means, as per our sole discretion. We reserve the right to modify this Policy at any time, so please review it frequently. Changes to this Policy are binding and effective when they are posted on this page. To the extent that the Service has your e-mail address on record, we may use this to inform you of changes to this Policy.

Questions about this policy?

The data controller for this processing is Configo Ltd. If you have any questions or concerns regarding our privacy policies, please send us a detailed message to info@jstcreate.com and we’ll do our best to resolve your concerns